1. Introduction
At ZPhantom, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, automation tools, and services.
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this Privacy Policy, please do not use our Services.
Important Notice
We never sell your personal data to third parties. We use your information only to provide and improve our Services, and to communicate with you about your account and our offerings.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our Services to you:
Personal Information
- Account Information: Name, email address, phone number, billing address, and payment information when you create an account or make a purchase.
- Communication Data: Information you provide when contacting our support team or participating in surveys.
- Usage Data: Information about how you use our Services, including automation logs, tool preferences, and feature usage.
- Technical Data: IP address, browser type, device information, operating system, and other technical details when you access our Services.
Automation Data
When you use our automation tools, we may process data on your behalf, including:
- Email content and recipient lists for email automation tools
- iCloud and Gmail account data for automation purposes (with your explicit permission)
- WhatsApp contact information and message content for WhatsApp automation
- Email verification results and related data
3. How We Use Your Information
We use the collected information for various purposes:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| To provide and maintain our Services | Account information, technical data | Contractual necessity |
| To process payments and prevent fraud | Payment information, billing details | Contractual necessity, legal obligation |
| To communicate with you about your account | Contact information, usage data | Contractual necessity, legitimate interest |
| To send service updates and marketing communications | Email address, preferences | Consent, legitimate interest |
| To improve and develop new features | Usage data, feedback | Legitimate interest |
| To ensure security and prevent abuse | Technical data, usage patterns | Legitimate interest, legal obligation |
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We employ third-party companies and individuals to facilitate our Services ("Service Providers"), provide the Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used.
Legal Requirements
ZPhantom may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of ZPhantom
- Prevent or investigate possible wrongdoing in connection with the Services
- Protect the personal safety of users of the Services or the public
- Protect against legal liability
Business Transfers
If ZPhantom is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
5. Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our Security Measures Include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure development practices and code reviews
- Regular security training for our team
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request correction of inaccurate information.
Right to Erasure
You have the right to request deletion of your personal data.
Right to Restrict Processing
You have the right to request restriction of processing your data.
Right to Data Portability
You have the right to request transfer of your data to another organization.
Right to Object
You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us at privacy@zphantom.com. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly
- Preference Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to track visitors across websites for advertising purposes
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
9. Third-Party Links
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our Services are not intended for use by children under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.